Feedback from previous guests about their experience.
74%
liked the hotel and would stay again
7.4/10
Very good
Rooms
7.2
Location
8.2
Service
8.4
Dining
6.2
Guest reviews
7.4/10
based on 5 reviews
7.3
7.3/10 based on 851 reviews
Michael
United States,
November
2023
7.2/10
The hotel had a good location near Bromont Ski Hill and restaurants. The rooms, while clean, had an awkward whirlpool tub with jets. Service was efficient with laundry and ski pass vendor services available. The dining experience was just okay, offering a simple start for the day. The hotel location is excellent for skiing close to the mountain with a view of the ski slopes.
Rooms
7.0
The room with a mountain view was clean, but the whirlpool tub with jets was very awkward.
Service
8.0
Efficient service with laundry and ski pass vendor services available.
Location
9.0
The hotel is about 500m from Bromont Ski Hill, providing an excellent location for skiing.
Dining
5.0
The dining experience was 'blah' but gave a basic start to the day.
Facilities
7.0
Hugh
United Kingdom,
October
2023
8.0/10
The hotel is conveniently located next to the mountain with easy access and is very quiet, offering a great view of the ski hill and fall colors. The rooms, though needing a microwave and better TV channel selection, were above the pool area and had a slight chlorine smell, attributed to the 'upgrade' room provided. The dining experience was satisfactory with good options but lacked items like bacon, sausages, or ham. The location is ideal for families looking to release energy at nearby attractions and the pool before bedtime.
Rooms
7.0
The rooms had a lovely view of the ski hill and fall colors, albeit needing a microwave and better TV channel selection. They were located above the pool area with a faint chlorine smell, part of the 'upgrade' room.
Service
9.0
The staff provided laundry, ski pass vendor, and tours/ticket assistance services during my stay.
Location
9.0
The hotel's location is excellent, very close to Bromont Ski Hill, making it convenient to access mountain activities and nearby attractions. It's also great for children to enjoy before bedtime.
Dining
7.0
The dining options were good, but lacked choices like bacon, sausages, or ham. The atmosphere was large, airy, and new.
Facilities
8.0
The hotel's facilities were adequate, catering to various needs, and providing a pleasant stay overall.
William
United States,
October
2023
7.4/10
I was thrilled with our stay at the hotel. The rooms were clean and comfortable, which was exactly what we wanted. Being on the ground level and backing into the kids' playground was fantastic for our children. However, some cooling issues meant it wasn't as cold as we preferred. The service was exceptional, offering laundry, ski pass vendor, and tours/ticket assistance. The location was modern and clean, close to Bromont's attractions like the hill and old downtown, but there were some concerns about health and safety codes. Dining was simple but good, although it could have offered more variety. Overall, a great value for $177 CA, including taxes.
Rooms
8.0
The rooms were very clean and comfortable, and being on the ground level near the kids' playground was fantastic.
Service
9.0
The staff was friendly, and the services like laundry, ski pass vendor, and tours/ticket assistance were excellent.
Location
7.0
The hotel is in a very quiet and convenient location, close to all of Bromont's attractions, although there were some health and safety concerns.
Dining
6.0
The dining experience was somewhat underwhelming with limited choices, but the food was decent.
Facilities
7.0
The facilities were sufficient, but there were some noted health and safety concerns that need addressing.
Cyril
United Kingdom,
August
2023
7.8/10
The hotel is conveniently located near the hill and provides a quiet and clean environment. The rooms, however, were not the cleanest initially, but the staff quickly addressed the issue. The dining options were sufficient for a family, and the included breakfast was a good start to the day.
Rooms
7.0
The rooms were nicely landscaped, although the initial one had some cleanliness issues.
Service
8.0
The staff were attentive and responsive to room issues.
Location
9.0
The location was close to the hill, exceptionally clean, and quiet, which was great for our stay in Bromont.
Dining
7.0
The dining experience was sufficient for a family stay, with a decent breakfast included.
Facilities
8.0
The hotel provided laundry service and assistance with tours and ski passes.
Herbert
United Kingdom,
July
2023
7.0/10
The hotel is conveniently located next to the mountain, making it a fantastic spot to enjoy a weekend break. The rooms, although as advertised, were a bit cold and had some dated amenities. The dining options were limited but sufficient for a quick breakfast.
Rooms
7.0
The room, advertised as a junior suite with a sofa bed, was exactly as described on all websites. However, it was a bit cold and had an old carpet, rusty fridge, and stove in the little kitchenette.
Service
8.0
The service offered laundry facilities and assistance with ski passes and tours, which was quite helpful.
Location
7.0
The hotel's location next to the mountain and close to Granby was very convenient, although it felt a bit cramped due to nearby construction work.
Dining
6.0
The dining experience was somewhat underwhelming with limited choices, especially by 9 a.m. on a Sunday morning.
Facilities
7.0
The hotel offered some basic facilities, but nothing particularly outstanding.
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